Sus304 User Privacy Policy
Learn how sus304 collects, uses, stores, and protects our users' personal information responsibly and transparently.
1. Information Collected
Sus304 collects various information to ensure smooth platform operations and the best possible user experience. Information collected includes:
- Account Information: Your name, email address, phone number, date of birth, and profile information provided during registration.
- Device & Browser Information: Device type, IP address, operating system, browser type, and other technical information for security and service improvement purposes.
- Payment Information: Transaction data in Malaysian Ringgit (MYR) via supported payment methods such as FPX and Touch 'n Go eWallet.
- Cookies & Usage Data: Information gathered through cookies and other tracking technologies to understand usage patterns and personalise the user experience.
Information is collected lawfully, fairly, and with clear notice given to users.
2. Purpose of Data Use
The information collected is used for several key purposes, including:
- Efficiently and securely providing and maintaining sus304 services.
- Managing user accounts, identity verification, and customer support.
- Processing financial transactions, bonuses, and promotions accurately and promptly.
- Analysing platform usage to improve the user experience and enhance functionality.
- Complying with applicable laws and regulations in Malaysia.
- Sending account-related communications or relevant promotions, with the user's prior consent.
We will not sell your information to third parties for marketing purposes without your consent.
3. Cookies & Tracking
Sus304 uses cookies and other tracking technologies to:
- Managing login sessions and account security.
- Understanding user behaviour to personalise website content.
- Providing interactive features and navigation functionality.
- Facilitating online payment transactions.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the platform.
4. Data Storage & Security
Sus304 is committed to protecting user information with the latest security measures. We employ encryption protocols, firewalls, and regular security audits to prevent unauthorised access, disclosure, or modification of your personal data.
While we take extensive precautions, no online security system is 100% risk-free. We encourage users to avoid sharing login credentials and to use strong passwords.
5. Sharing Information with Third Parties
Your personal information will not be sold or rented to third parties. However, sus304 may share data with certain third parties for legitimate purposes, including:
- Payment service providers to process financial transactions.
- Technology providers that support the operation of our platform.
- Law enforcement authorities where required by law.
All sharing is subject to confidentiality agreements and strict data protection standards.
6. User Rights Regarding Data
You have the right to access the personal information we hold about you, correct any inaccuracies, or request deletion of certain data. To do so, please contact sus304 customer support via email at support at sus304.co.
Sus304 reserves the right to verify your identity before fulfilling any data management requests, to protect your security and privacy.